Shipping policy

Shipping Policy

Thank you for shopping with us. We are committed to delivering your orders quickly, safely, and efficiently.

Order Processing Time

All orders are processed within 1–3 business days after receiving payment confirmation. Orders are not processed or shipped on weekends or public holidays.

If we experience a high volume of orders, processing may be delayed slightly. We appreciate your patience and understanding.

Shipping Time

Estimated delivery times may vary depending on your location:

  • Standard Shipping: 3–7 business days

  • Remote Areas: 7–12 business days

Please note that delivery times are estimates and may vary due to courier delays or unforeseen circumstances.

Shipping Charges

Shipping charges are calculated at checkout based on your delivery location and order size.

We may also offer:

  • Free shipping on selected products or promotional orders

  • Special shipping discounts during sales and events

Order Tracking

Once your order has been shipped, you will receive a confirmation email or SMS with tracking details so you can monitor your shipment.

Delivery Issues

Please ensure that your shipping address and contact information are correct when placing your order. We are not responsible for delays or failed deliveries caused by incorrect address details.

If your package arrives damaged or is lost during transit, please contact us within 48 hours of delivery.

International Shipping

Currently, we only ship to selected countries/regions. International delivery times and shipping charges may vary depending on destination and customs processing.

Customers are responsible for any customs duties or import taxes applicable in their country.

Contact Us

If you have any questions regarding shipping or your order, please contact our support team.

Email: bedifynewzealand@gmail.com
Business Hours: Monday – Saturday, 10:00 AM – 6:00 PM